Orders
Still have questions?
We’re here to help. Please reach out through our Contact page and we’ll be happy to assist.
Do you offer education or guides for parents?
Yes. Education is a core part of AMSI.
Our digital guides are designed to support parents with simple, effective routines that prioritize healthy hair, patience, and confidence.
How can I contact AMSI?
We’re here to help. Please reach out through our Contact page and we’ll be happy to assist.
Do you accept returns or exchanges?
Due to the nature of our products, all sales are final.
We do not accept returns or exchanges on:
• Haircare products
• Gloss
• Fragrance
• Bonnets that have been worn or used
Please review product descriptions carefully before placing your order.
Will I receive tracking information?
Yes. Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking updates to appear.
How long does shipping take?
Shipping times vary based on your location and selected shipping method.
• U.S. orders typically arrive within carrier-estimated timeframes
• International orders may take longer depending on customs and carrier delays
Once an order has shipped, delivery timelines are determined by the carrier.
Do you ship worldwide?
Yes. Arreia Myluv Styled It (AMSI) ships worldwide. International shipping rates and delivery estimates are calculated at checkout based on your location.
Please note that international orders may be subject to customs fees, duties, or taxes imposed by your country. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.
How long does order processing take?
All orders are processed within 3–5 business days, excluding weekends and holidays. Processing time does not include shipping time.
Each order is prepared, packaged, and inspected to ensure it meets the AMSI standard before shipping.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.